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iPSG Support Article
Subject: Steps You Can Take to Enable a Good Burn

  1. Make sure the size of the image or files you are burning does not exceed the limit of the DVD blank media. General Rule 4.3GB for any +R or –R blank media (4.4GB MAX).
  2. Make sure the Firmware (FW) is the latest revision for your drive (See download links). The FW are released periodically for media compatibility.
  3. Make sure you have the most current version of burning software that came with your drive. You may have to upgrade/update the DVD burning application. Once you update the FW you may need to update your burning software for compatibility.
  4. Be aware that some media may not burn correctly at the maximum rated speed on some DVDRRW burners even after the FW and applications are updated. Select the next slowest speed to burn if you have problems.
  5. Be aware that some DVD Players may not like the high speed DVDRRW media you burned the image or files on. Select the next slowest speed to burn if you have a problem.
  6. Create an image on the hard drive of the DVD/FILES you are attempting to burn first. Then burn them to the DVD media. Some DVD burning software will not let you do this.
  7. Do Not Burn a copywritten DVD. Besides the law, most DVDs are larger than the 4.4GB the media can handle.
  8. When new optical drives are added to an IDE channel, reboot the system after Windows detects and setup is complete before using. Sometime the correct UDMA setting is not reset on first detect causing the optical drive to malfunction.

 

The links below are some of the places to get Firmware and applications.

Disclaimer:
IPSG, does not accept the responsibility for the content or the validity of the software or firmware listed and/or downloaded and installed by the customer from any of these sites listed in this document or the contents of the web sites and their interaction with the customer. The customer should always reference the documentation that came with their optical DVD-R/RW burner first.

Links to DVDR optical drives firmware.

Liteon
www.liteonit.com
Samsung
www.samsungodd.com
TDK
http://www.tdk.com/dvdburners/index.html
Sony
http://sony.storagesupport.com/dvdrw
Pioneer
http://www.pioneeraus.com.au/computer/dvdwriters/firmware.html
NEC
http://www.de.nec.de/softwareoverview2.php/id/557
Iomagic
www.iomagic.com

Other places to go for information and possible resolutions.
http://www.dvdhelp.us/
http://www.afterdawn.com/
http://www.cdfreaks.com

 

Disclaimer: This information is being provided to you as a service from the Technical Support Department of IPSG (The International Products Sourcing Group). It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should contact IPSG through our web site. IPSG will not be held responsible for any loss of information, data or programming as a result of the use of this article.

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